We use cookies

Read more about why


A cookie is a small data file that www.lyngbyporcelaen.dk stores on your computer to keep track of what happens during your visit and to identify your computer. A cookie is not a program and does not contain viruses.

HOW WE USE COOKIES

At www.lyngbyporcelaen.dk we use cookies. They are necessary for the website to function, but they also provide information on how you use our website to enable us to improve it and adapt it to your needs and interests.

Cookies on our site are mainly used for traffic statistics and to optimise the site content. They are also a help for you. If you shop frequently at www.lyngbyporcelaen.dk from the same computer, phone or tablet, the address page will save your information so you do not have to re-enter it.

Cookies also remember if you had items in your shopping basket the last time you visited the page without completing the purchase, so you do not need to find them again.

Necessary cookies

Some cookies are necessary for the website to deliver a service that the end-user has expressly requested. For example, these cookies may be used to make a shopping basket work.

The content of www.lyngbyporcelaen.dk is stored and managed via the Umbraco CMS platform and U-commerce. This platform creates cookies which are used to recognise you when you move around on the page.

We use the FDIH cookie script to establish whether you have been informed of the website’s use of cookies. FDIH stores no data in connection with this.

Preference cookies

Some cookies are used to ensure the best possible user experience on the website. Preferences include language and other choices to make navigation easier. No personally identifiable data is collected using these cookies.

Embedded videos on the page use www.youtube.com. YouTube uses cookies to register which videos are displayed, and how much of the video you have seen.

Operation and optimisation cookies

These cookies are used for operation of the website. For example, this could include counting the number of visitors or recording other information to be used for analysis. They are also used in connection with questionnaires. These cookies may, to a limited extent, collect data attributable to the individual user.

We use Google Analytics to analyse how you and other visitors use www.lyngbyporcelaen.dk. The information the cookie collects (traffic data, including your IP address) is sent to and stored on Google’s servers in the USA. You can deselect cookies from Google Analytics here: http://tools.google.com/dlpage/gaoptout

Marketing – anonymous tracking across websites

These cookies are used to follow you and other users across your visits to multiple websites. These cookies can be used to build profiles showing the searches each user has performed or which sites they have visited. These cookies may store data that identifies a given user or contains specific information about the user. Anonymous data may be shared with a third party.

To enable you to share content from www.lyngbyporcelaen.dk on social media, we use a technology called Ad This. When you share, Ad This inserts cookies to gather information about which of the www.lyngbyporcelaen.dk pages you share and what social media you share it on.

Cookies from Facebook are used to display a “Like” button and information about which of your Facebook friends “like” what you shared. Facebook gives access to a statistics tool (Facebook Insights) that shows information about the use of Facebook. Cookies are used similarly in connection with sharing information on Pinterest.

HOW TO REJECT OR DELETE YOUR COOKIES

You can reject cookies on your computer at any time by changing your browser settings. Where to find these settings will depend on which browser you use. You should be aware, however, that if you do this, many functions and services will not be available to use because they require the website to remember the choices you make.

Cookies you have previously accepted are easy to delete. If you use a PC with a recent browser, you can delete your cookies using this shortcut: CTRL + SHIFT + Delete

If the shortcut does not work, and/or you use a Mac, start by identifying which browser you are using and then click on the relevant link:

»   Internet Explorer
»   Mozilla Firefox
»   Google Chrome
»   Opera 
»   Safari 
»   iPhone, iPad and other Apple devices 
»   Android phones 
»   Windows 7 phones

ANY QUESTIONS?

If you have comments or questions related to our information and/or processing of personal information, please get in touch as follows:

E-mail: webshop@lyngbyporcelain.dk
Phone: +45 4517 3701

HOW TO FILE A COMPLAINT ABOUT OUR COOKIES INFO

Lyngbyporcelaen.dk is a member of the Foreningen for Dansk Internet Handel (FDIH) cookie label scheme. If you believe the website is in breach of the cookie rules, you may file a complaint with FDIH.

You must submit your complaint to FDIH via kontakt@fdih.dk. The complaint must include:

  • Your name
  • Your address
  • Your e-mail
  • Your phone number
  • The website’s www address
  • Detailed description of the substance of the complaint

The FDIH will then process your complaint within a reasonable time.

CORPORATE INFORMATION

www.lyngbyporcelaen.dk is an online shop owned and operated by:

RDG Retail A/S
Slotsmarken 1
DK-2970 Hørsholm

Phone: +45 4517 3701
Fax: +45 4593 1999
CVR number: 23334011

General enquiries regarding the company may be directed to: info@lyngbyporcelain.dk

Enquiries concerning the online shop, orders, etc., can be directed to: webshop@lyngbyporcelain.dk

Lyngby porcelæn

Generations of perseverance, classic elegance & respect.

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